Role: User Experience Researcher and Designer (Full Time)
Duration : 2yrs( June 2014-July 2016)
Location: Samsung R&D, Bangalore, India.
Team: Next experience with Technology Group( NxT)
Project Domains: Accessibility, Visual Impairment, Voice Based Personal Assistants, Educational interfaces, Design for India, Human factors assessment and Usability .
Design of Usable Touch Gestures for Visually impaired: Led research and design of new touch gestures set for visually impaired users for Samsung Talkback solution in Android for Accessibility Team. Conducted task based qualitative research, gesture elicitation and performance experiments to built new gestures and design solutions.Selected as one of the top 3 research work from Samsung Bangalore Center.
Voice as a Companion: Researched and Envisioned Personalization Strategies for Samsung’s voice assistant and social robots.Conducted Forced Photo-Metaphor Elicitation and auditory sensing experiment and define the scenario for voice assistants and social robots .
Macro Behavior and SocialNeeds of Indian Youth: Created solutions for GenX indian youth as part of Samsung Mid Range Android smartphone .Conducted on field in-depth research with low-income youth to understand their macro behavior and social needs & conceptualized design solutions.
Organizational Achievements: Won two awards as part of my role and published two papers in HCI international conference.
Project 1: Design of Usable Touch Gestures for Visually impaired.
fully blind, extreme low vision and low vision
Understanding of existing issues with the accessibility features and touch gestures
Q-1: What are the most common errors that users commit while performing touch gestures and how can these gestures be designed to avoid them?
Explore new intuitive gestures for existing and new set of commands
Q-2: What are the criteria for designing effectivetouch phone gestures for visually impaired?
Evaluate Ease of Performance of few existing and new gestures.
Q-3: How effective are the existing touch phone gestures in terms of performance and intuitiveness for the users?
THE ASSISTIVE SCREEN READERS FOR VISUALLY IMPAIRED
CHALLENGES WITH GESTURES
Revised as well as designed new gesture sets and accessibility solutions for Samsung Talkback Application.
Among top three research work from Samsung research India selected by Samsung Headquarter Korea( year 2015).
Best Paper Award 2nd Prize in Samsung India Technical Fair.
2 Patent ideas(IN REVIEW).
Project 2: Voice as a Companion
Goal: Humanize the Personal assistants
Characteristics of companionship
Analysis: Human Companionship framework
SAMSUNG VOICE(previous called s-voice and now Bixby) and Social robot otto
Project 3: Macro Behaviour and Social Needs of Indian Youth
Design for Indian Youth
low to middle income
Objective: To identify the changing micro-behaviors and needs for low income segment youth in India and create design solution for samsung mid-range android and Tizen platform based phones
Methodology: Qualitative interviews and Focus Groups discussions
Participants: 25 Including college student, part time job workers from small towns of India shifted to Bangalore or daily travelers(see appendix for details)
Sample Research Insights
Most appreciated and impactful research insights, appreciated by C level management.
Existing Resource for the whole Tizen innovation design team ( 28 members) working on application for these platform.
Design solutions for Gallery, camera and financial management solutions.
This two year journey is one of the most memorable one, where I got an opportunity to work many extremely smart, passionate and energetic young people, made friends for life, travel and got exposed to many learning opportunities, and got recognitions for my work and passion.( though few pictures might be hazy but they are etched clearly in my mind).